Service availability

A clear view
of service health.

Schpin publishes a lightweight health endpoint for automated checks and incident investigation.

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ON THE ROAD · 01

What the check covers

The endpoint checks database connectivity and, when configured, the media storage dependency. A degraded response means at least one required check failed. A healthy response does not measure iPhone connectivity, authentication-provider availability, Apple services or every user workflow.

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ON THE ROAD · 02

Reporting a problem

If the app is not working but the endpoint appears healthy, contact support@schpin.app with the time, app version, iOS version and a short description. Do not include credentials or private route data. See Support.

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ON THE ROAD · 03

Incident updates

Schpin does not yet publish a historical uptime dashboard or subscribe-to-updates feed. For help during a suspected incident, email support; we will share updates when useful information is available.

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